Policy

Thank you for choosing SAL Bags for your shopping needs. Our Shipping Policy outlines the details of our shipping process to ensure transparency and a seamless shopping experience.

1. Order Processing

• Orders are typically processed within 2–4 business days after payment confirmation, depending on inventory, as many of our products are handmade.
• During high-demand periods or sales, processing times may be extended.

2. Shipping Methods

• We deliver across India through trusted courier partners.
• Shipping costs, if applicable, are calculated automatically at checkout based on your delivery address and order value.

3. Delivery Times

• Maharashtra: 4–6 business days minimum
• Rest of India: 7–9 business days minimum
• International orders: delivery time depends on the destination country; shipping charges and delivery times are calculated at checkout.

Please note that unforeseen circumstances, such as weather, customs delays, or carrier disruptions, may impact delivery times.

4. Free Shipping

We offer free shipping on orders above ₹3,000. Shipping charges (if applicable) below this amount are calculated automatically during checkout.

5. Order Tracking

• Once your order is dispatched, you will receive a tracking link via email and WhatsApp.
• Use the provided tracking link to monitor the status and location of your package.

6. Shipping Delays

SAL Bags is not responsible for delays caused by events beyond our control, including but not limited to weather, natural disasters, or carrier disruptions.

7. Incomplete or Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. SAL Bags is not liable for orders delayed or lost due to incorrect or incomplete addresses. If an order needs to be re-dispatched after shipment due to an incorrect or incomplete address, a re-dispatch fee of ₹200 will apply.

8. Order Changes and Cancellations

Orders can be cancelled or modified within 12 hours of placing them. Once an order has been processed or shipped, changes may not be possible. Please review your order carefully before confirming your purchase.

9. Bulk and Custom Orders

We accept bulk and custom orders for gifting, events, weddings, and corporate requirements. Please contact us for pricing and timelines.

10. Returns and Refunds

For information on returns and refunds, please refer to our Refund Policy. Shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part.

Contact Us

If you have any questions, please reach out to our team:

• Email: help.salbags@gmail.com
• WhatsApp: +91 8605340604

By placing an order with SAL Bags, you agree to the terms outlined in this Shipping Policy. We appreciate your trust in us and aim to provide a positive shopping experience.

Last updated: July 2026